Healing Nest Wound Care and Services (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our patients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name
• Contact Details (Phone Number, Email Address)
• Home Address
• Medical Information shared through forms or consultations
• Uploaded wound images (if provided)

Non-Personal Information

• Browser type and device information
• IP address
• Website usage data (cookies and analytics)
  
  2. How We Use Your Information

We use the information collected to:

• Provide in-home wound care services
• Schedule consultations and respond to inquiries
• Develop personalized treatment plans
• Communicate appointment reminders and updates
• Improve our website and services
• Maintain medical documentation as required by law

We only collect information necessary to deliver safe and effective care.

3. Confidentiality of Medical Information

We understand the sensitive nature of healthcare information. All medical data shared with us is handled with strict confidentiality and used solely for treatment, care coordination, and lawful medical documentation.

4. Information Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only when necessary:

• With healthcare professionals involved in your care
• With referring physicians or facilities
• When required by law or regulatory authorities

All shared information is handled securely and responsibly.

5. Data Security

We implement appropriate administrative and technical safeguards to protect your personal and medical information from unauthorized access, misuse, or disclosure.

6. Cookies & Website Tracking

Our website may use cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.

7. Your Rights

You have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Withdraw consent for non-essential communications

To make such requests, please contact us using the details below.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Healing Nest Wound Care and Services

Email: info@healingnestwoundcare.com

Phone Number: ​+1 (914) 331-6990